Refund Policy

All refunds can be processed within 7 days of receiving the products again at our warehouse. The refunds can be made in the shape of Store Credits or via the equal mode of fee as withinside the order placement.

Store Credits are the quickest manner of refund, they’re the shape of cash without an expiry date and no barriers on their utilization and they’re normally processed within 24-48 hours.

All different refunds (besides for coins bills) can be issued via the equal transaction technique used within side the unique purchase. For example, in case you used a credit score card as your fee technique, the acquisition quantity can be issued in your credit score card. All online refunds are processed within 7 running days. Any NEFT transaction takes approximately five days to get absolutely processed, however, for Credits Cards the refund quantity will display for your subsequent billing.

Refunds for CBD bills can be issued both via save credit or an account payee cheque within side the patron’s name (as given in ‘billing name’ at the time of purchase). The patron will get hold of the cheque within 15 days of receiving the product, this consists of the transit time.

Cancellation Policy

Any cancellation requests will most effectively be well-known if they’re made within 3-6 hrs of setting the order and a complete refund can be issued for it. However, if the request is made at a time while the product it’s miles already in transit, a nominal In-transit cancellation charge can be charged with 10% of the order value. This is because of the character of our merchandise which can be great fragile items, as soon as in transit, we count on our visitors to proportion part of the transport costs already borne through us.


All situations as referred to above might not be implied through legal guidelines and are confined to the periods and situations as referred to and Gsm King shall now no longer be accountable for any incidental, unique, or consequential damages, human harm, or loss along with however now no longer confined to lack of business, income or use whether or not in a motion in settlement or primarily based totally out of or in reference to the use or overall performance of the product. In continuation to the above, the situations shall now no longer have an effect on the alternative provisions and additionally the patron’s statutory rights beneath neath relevant Indian legal guidelines.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Gsm King – Professional Gsm Store.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Gsm King – Professional Gsm Store, accessible from
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day we receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods, which are, according to their nature, inseparably mixed with other items after delivery.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Flat No. 12 SF 3rd Floor, A Block, Omricron 1st, Red Building Greater Noida -201308

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email:
  • By phone number: +917037382112